Proactive AI chat for Shopify conversion.
Reassurance before they leave.
Signalbuy turns shopper context into useful answers. Product, delivery or returns guidance that helps resolve a buying doubt before they ask.
Can I help?
Invites the shopper to start a chat.
a product
delivery
delivery
Builds confidence to take the next step.
How contextual messaging supports conversion.
A greeting invites a conversation. The shopper still has to explain what’s holding them back.
Signalbuy offers useful information in the first message, using the shopping journey and your approved knowledge to address a buying doubt.
Less doubt.
More confidence to buy.
The product, doing the useful thing.
Resolve the doubt.
Help the shopper buy.
From proactive guidance to the shopper’s next question.
Useful guidance comes first. Shoppers can then ask follow-up questions through AI Q&A, using only your approved store knowledge.
The buying decision comes first.
From buying guidance
to assisted conversion.
Product details, reviews, delivery or returns: the useful answer depends on the shopper’s journey and your approved knowledge.
Review conversations, next steps and assisted revenue. Use recurring questions to improve your store and its guidance.
Questions about proactive chat.
What is proactive AI chat for Shopify?
Proactive AI chat offers help before shoppers ask. Signalbuy reads the journey for signs of hesitation, then offers contextual product, delivery or returns guidance from your approved knowledge.
How does Signalbuy decide when to speak?
Signalbuy looks for signs of hesitation, then applies your trigger and frequency rules for new, returning and logged-in shoppers.
Can proactive chat annoy shoppers?
Poorly targeted pop-ups can. Signalbuy is designed around selective intervention, frequency control, short guidance and the option to stay quiet.
How is contextual guidance different from a proactive greeting?
A greeting asks the shopper to explain what they need. Contextual guidance offers useful information immediately, based on a buying doubt suggested by their journey.